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In the past 3 months there’s been no outage? And I use Twitter every day.

icehawk 4y ago
There was just one in December: https://techcrunch.com/2022/12/28/twitter-down-outage/ https://techcrunch.com/2022/12/28/twitter-down-outage/ https://www.nytimes.com/2022/12/28/technology/twitter-outages.html https://www.nytimes.com/2022/12/28/technology/twitter-outage...
- danShumway 4y ago
  Yep, and the event today certainly counts as an outage. I'm being charitable and only counting today's outage and December's (so two), but there's a strong case to be made that I should also be counting things like: - Spaces going down - 2FA breaking for a nontrivial number of users and (as far as I know) never getting fixed It's silly for anyone to claim that Twitter hasn't been less stable over the past few months than it usually is. ---- What makes an "outage" harder to define now is that Twitter basically gives no statements about them and no postmortems. There hasn't been any acknowledgement from Twitter about pretty much anything stability-wise since Musk took over. Which is another way that Twitter today is tangibly different from how it used to operate, but:shrug: The end result is that "outages" end up being a lot more blurry, and we get conflicting reports from Musk and from other workers about what happened, if we get reports at all. A system breaks and stops working randomly? Twitter's head of safety says it's temporarily down as part of a planned migration. Musk lies and says it never went down at all. Either way, you're not getting a record you can look up later on an uptime page. But the site does seem to be struggling more often than it used to.
- philliphaydon 4y ago
  Service disruption for a few countries now constitutes an outage?
  - jwestbury 4y ago
    Uh, yes. That's pretty much an outage by definition. Everywhere I have ever worked (and to be clear, that list includes AWS, Dropbox, and Microsoft -- not tiny startups -- amongst others) would consider that to be an outage.
    - philliphaydon 4y ago
      I’ve been using AWS for 11 years and never heard them refer to service degradation or disruption as an “outage”. Unless it was totally down. So maybe internally they name things differently but not what they tell customers.
      - danShumway 4y ago
        We're squabbling over definitions that change nothing about my main point. If you're arguing that an "outage" means that Twitter needs to go totally down for everyone, then outages are pretty rare. A fair number of the articles above being linked to prove that pre-Musk Twitter had the same problems mostly don't qualify as outages under that definition -- Twitter's 2020 outage didn't result in the entire site going down for everyone. The 2019 outage mostly centered on the US and Europe. So whatever you want to call that; if you want to say that those events were "disruptions" -- fine, but it is still the case that Twitter has been experiencing "disruptions" at a higher rate than it did in the past, and that those disruptions have involved less communication with users both during and after the events. Whatever words you want to use for that are fine, I don't really care about that debate. It's still the case that Twitter as a service has been running into technical issues more often than it used to. We're comparing a world where Twitter being inaccessible for a single hour was viewed as its worst service failure in years, and the current world where people can be blocked from sending Tweets for an entire day and that's not viewed as really all that newsworthy of an event.
        philliphaydon 4y ago
        > but it is still the case that Twitter has been experiencing "disruptions" at a higher rate than it did in the past, and that those disruptions have involved less communication with users both during and after the events. Twitter is under scrutiny more now than ever. If so much as an icon doesn’t load first attempt then people can it form or broken. In the fact before musk bought Twitter. If it didn’t load for 10 minutes in singapore but it did every else no one really cared. Now people are like. OMG ITS DOWN!!! So no we aren’t squabbling over words. You just can’t redefine outage because you’re upset at Twitter being owned by a twat.

There was just one in December: https://techcrunch.com/2022/12/28/twitter-down-outage/ https://techcrunch.com/2022/12/28/twitter-down-outage/ https://www.nytimes.com/2022/12/28/technology/twitter-outages.html https://www.nytimes.com/2022/12/28/technology/twitter-outage...

danShumway 4y ago
Yep, and the event today certainly counts as an outage. I'm being charitable and only counting today's outage and December's (so two), but there's a strong case to be made that I should also be counting things like: - Spaces going down - 2FA breaking for a nontrivial number of users and (as far as I know) never getting fixed It's silly for anyone to claim that Twitter hasn't been less stable over the past few months than it usually is. ---- What makes an "outage" harder to define now is that Twitter basically gives no statements about them and no postmortems. There hasn't been any acknowledgement from Twitter about pretty much anything stability-wise since Musk took over. Which is another way that Twitter today is tangibly different from how it used to operate, but:shrug: The end result is that "outages" end up being a lot more blurry, and we get conflicting reports from Musk and from other workers about what happened, if we get reports at all. A system breaks and stops working randomly? Twitter's head of safety says it's temporarily down as part of a planned migration. Musk lies and says it never went down at all. Either way, you're not getting a record you can look up later on an uptime page. But the site does seem to be struggling more often than it used to.
philliphaydon 4y ago
Service disruption for a few countries now constitutes an outage?
- jwestbury 4y ago
  Uh, yes. That's pretty much an outage by definition. Everywhere I have ever worked (and to be clear, that list includes AWS, Dropbox, and Microsoft -- not tiny startups -- amongst others) would consider that to be an outage.
  - philliphaydon 4y ago
    I’ve been using AWS for 11 years and never heard them refer to service degradation or disruption as an “outage”. Unless it was totally down. So maybe internally they name things differently but not what they tell customers.
    - danShumway 4y ago
      We're squabbling over definitions that change nothing about my main point. If you're arguing that an "outage" means that Twitter needs to go totally down for everyone, then outages are pretty rare. A fair number of the articles above being linked to prove that pre-Musk Twitter had the same problems mostly don't qualify as outages under that definition -- Twitter's 2020 outage didn't result in the entire site going down for everyone. The 2019 outage mostly centered on the US and Europe. So whatever you want to call that; if you want to say that those events were "disruptions" -- fine, but it is still the case that Twitter has been experiencing "disruptions" at a higher rate than it did in the past, and that those disruptions have involved less communication with users both during and after the events. Whatever words you want to use for that are fine, I don't really care about that debate. It's still the case that Twitter as a service has been running into technical issues more often than it used to. We're comparing a world where Twitter being inaccessible for a single hour was viewed as its worst service failure in years, and the current world where people can be blocked from sending Tweets for an entire day and that's not viewed as really all that newsworthy of an event.
      - philliphaydon 4y ago
        > but it is still the case that Twitter has been experiencing "disruptions" at a higher rate than it did in the past, and that those disruptions have involved less communication with users both during and after the events. Twitter is under scrutiny more now than ever. If so much as an icon doesn’t load first attempt then people can it form or broken. In the fact before musk bought Twitter. If it didn’t load for 10 minutes in singapore but it did every else no one really cared. Now people are like. OMG ITS DOWN!!! So no we aren’t squabbling over words. You just can’t redefine outage because you’re upset at Twitter being owned by a twat.