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> What the average consumer expects from a service like instant ink is "a subscription for new ink cartridges when needed" and not "a subscription for individua
by gregmac 4y ago
> What the average consumer expects from a service like instant ink is "a subscription for new ink cartridges when needed" and not "a subscription for individual pages".
Where does that expectation come from, exactly? The name?
The pricing page is clearly and explicitly all about pages per month [1].
> It's prepaid, but with an automatic recharge of 8€/month. Money that's not used stays on the card, forever.
So you're comparing a different type of plan here.
Prepaid mobile plans like this are akin to Amazon's "subscribe and save" program: they'll charge and send you a cartridge on whatever frequency you like, regardless of usage. Choose too frequent and you'll amass as huge stockpile; too infrequent and you'll run out of ink.
Instant Ink is like 'regular' mobile plans: you get x GB per month for a certain price. If you cancel your plan, even though you only used 5% of your data for that month, you don't get to continue your plan.
HP's FAQ even say this [2]:
> If you decide to cancel your HP Instant Ink, you can go back to using HP original Standard or XL cartridges. HP Instant Ink cartridges will not work after the end of the current billing cycle in which you cancel. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.
The alternative to all this is to just buy regular cartridges as you need them.
[1] https://instantink.hpconnected.com/sg/en/l/v2?jumpid=af_e1d089c10e#plans-section https://instantink.hpconnected.com/sg/en/l/v2?jumpid=af_e1d0...
[2] https://www.hp.com/us-en/printers/instant-ink/faq.html#:~:text=What%20happens%20if%20you%20cancel https://www.hp.com/us-en/printers/instant-ink/faq.html#:~:te...