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Given how quickly they were deleted, it’s almost certainly AutoModerator. Either Samsung configured AutoModerator to require manual approval on all questions —

Given how quickly they were deleted, it’s almost certainly AutoModerator. Either Samsung configured AutoModerator to require manual approval on all questions — and they just only approved ones they intended to reply to — or it went a bit haywire and they didn’t catch up with it. Given brands are typically quite controlling of the content they put out — this AMA was on their profile — I’d be almost certain that they had a plan to only approve comments they replied to and they didn’t get to reply to as many as they hoped due to time constraints. We (nerds) forget that in most cases, people engaging with Reddit etc. in a professional capacity have other work to do, they probably spent an hour or 2 in total replying to questions, which is only enough time to review and reply to a few dozen at best. I’d be shocked if this was intentional removal by Samsung due to the content of the questions — nobody at Samsung would bother deleting all these comments even if they didn’t like them, that would be far too much effort.

_aavaa_ 4y ago
> Either Samsung configured AutoModerator to require manual approval on all questions — and they just only approved ones they intended to reply to — or it went a bit haywire and they didn’t catch up with it. > I’d be shocked if this was intentional removal by Samsung due to the content of the questions. I’d argue that refusing to put the comment up based on its content is essentially the same as immediately removing it based on its content.
- loa_in_ 4y ago
  And a big smack to the face for the activity "Ask Me Anything"
- phphphphp 4y ago
  I guess that's strictly true in the context of reddit but not really true in the spirit of the behaviour. Samsung wanted to allow people to ask questions which they could then answer: it's only because we're so used to reddit's paradigm -- all comments are visible by default -- that this is unexpected. If you were to use pretty much any other platform, it would be up to the question-solicitor to choose what questions are answered and thus seen -- e.g: on Instagram.
  - _aavaa_ 4y ago
    What you're describing is a staged PR event rather than an AMA, which I agree that this is exactly what they wanted. At that point they might as well submit their own questions with sock puppets and go all in on the farce.

_aavaa_ 4y ago

> Either Samsung configured AutoModerator to require manual approval on all questions — and they just only approved ones they intended to reply to — or it went a bit haywire and they didn’t catch up with it. > I’d be shocked if this was intentional removal by Samsung due to the content of the questions. I’d argue that refusing to put the comment up based on its content is essentially the same as immediately removing it based on its content.

loa_in_ 4y ago
And a big smack to the face for the activity "Ask Me Anything"
phphphphp 4y ago
I guess that's strictly true in the context of reddit but not really true in the spirit of the behaviour. Samsung wanted to allow people to ask questions which they could then answer: it's only because we're so used to reddit's paradigm -- all comments are visible by default -- that this is unexpected. If you were to use pretty much any other platform, it would be up to the question-solicitor to choose what questions are answered and thus seen -- e.g: on Instagram.
- _aavaa_ 4y ago
  What you're describing is a staged PR event rather than an AMA, which I agree that this is exactly what they wanted. At that point they might as well submit their own questions with sock puppets and go all in on the farce.