For many startups users are also customers because they pay in one form or another for the startups services. Of course there are a few startups that have enoug

For many startups users are also customers because they pay in one form or another for the startups services. Of course there are a few startups that have enough funding to not care about monetization at all but thats an exception imo. I see much more web app service startups, mobile Apps, Games etc that actually charge something even if its not upfront. I run a games startup and our users are customers as well.