Well, no. Black Swan events are fundamentally different than "strong markets." It would be like a "survival supplies" store hiring 10,000 "permanent" employees

Well, no. Black Swan events are fundamentally different than "strong markets." It would be like a "survival supplies" store hiring 10,000 "permanent" employees when there's threat of a nuclear apocalypse. You could argue that the Zoom employees knew, or should have known, that they were really temp hires.