> Their appliances (washer/dryer/etc) are notoriously unreliable […] Yale Appliances in Boston, MA, runs their own service department (instead of sub-contracti

> Their appliances (washer/dryer/etc) are notoriously unreliable […] Yale Appliances in Boston, MA, runs their own service department (instead of sub-contracting it out), and so have in-house statistics. According to them, Samsung are relatively reliable as compared to other brands they sell: * https://blog.yaleappliance.com/are-samsung-appliances-reliable https://blog.yaleappliance.com/are-samsung-appliances-reliab... One thing they note is that Samsung has become quite popular, and so even if you have a low rate, if the total units are high, then you're going to get a number of service calls, which can raise visibility.