I am going to say something deeply cynical: a non-trivial portion of the workforce would prefer not to have to think much or make tough decisions. As a program

I am going to say something deeply cynical: a non-trivial portion of the workforce would prefer not to have to think much or make tough decisions. As a programmer, I have heard this in so many variants of "Why can't we make the computer do it?" This naturally exists in tension with having jobs, so most people who have not automated themselves out of a position (and that has happened under my watch) would keep the "action" part for themselves, and the think-y bits would preferably be offloaded elsewhere. To some extent, a programmer is the natural predator of these individuals, but that's a side matter. As such, responsibility, the icky bits, those get pushed to The System, wherein accountability dissolves like cotton candy in hot water. The System said these people were frauds, I merely followed my marching orders. The bigger the organization, the more System to serve as a kind of landfill of responsibility, as well as the more inertia preventing real change. Essentially, the avoidance of the labor of thought, consideration, judgment and the like are what set all of this in motion. And people will still follow their GPS off of a cliff because of this.