4 ms·
Tell HN: Wyze maint. Many svcs impacted incl. “Unlocking Wyze Lock with the app”
# Upcoming System Maintenance
Hey friends,
The Wyze app and Wyze websites will be down for scheduled maintenance on February 8th at 12:00 AM PT. The process is expected to be completed by 2:00 AM PT.
## Scope of Impact
- Users will not be able to log in, sign up for accounts, or use the app.
- The following sites will go into maintenance mode at the same time:
- wyze.com
- forum.wyze.com
- view.wyze.com
- services.wyze.com
### Wyze Cams
- Event Videos will not be uploaded to the cloud during this time.
- Notifications from during that time will not be sent.
### Wyze Sense
- Rules that would be triggered by Wyze Sense in the maintenance window will not work.
### Wyze Services
- Cam Plus:
- Event Videos will not be uploaded to the cloud.
- AI tags will not be generated.
- Notifications from that time will not be sent.
- Cam Protect:
- Event Videos will not be uploaded to the cloud.
- AI tags like Person Detection will not be generated.
- Notifications from that time will not be sent.
- Arming and disarming the system will not work.
- Alarms will not trigger the siren on the Wyze Cam.
- Noonlight will not be contacted.
- Wyze Home Monitoring:
- Event Videos will not be uploaded to the cloud.
- AI tags will not be generated.
- Notifications from that time will not be sent.
- Arming and disarming through the app will not work.
- The physical Wyze Sense Keypad will still be able to cancel alarms and arm/disarm your system.
- Alarms that occur during the maintenance window will trigger the Wyze Sense Hub siren.
- Noonlight will not be contacted.
- Wyze Lock and Wyze Lock Bolt:
- Keypads will still work without the cloud service.
- The fingerprint scanner will still work without the cloud service.
- Unlocking with the app and auto-unlock WILL NOT function during the maintenance window.
- Wyze Thermostat:
- The thermostat itself can work without internet but heating/cooling usage data and HVAC filter life data will be lost.
- Geofencing may not work.
- Wyze Mesh Router:
- The router will continue to function.
- Some setting changes will be unavailable.
Thank you for your attention!
- Your friends at Wyze