4 ms·

It appears to be (quite literally) impossible to determine which areas they cover without signing up for an account.

• dangrossman 15y ago
  It's also impossible to determine which areas they cover after signing up for an account. I've gone through the process right up to the credit card form and there's no indication that any less than the entire US is covered. There's no information about coverage on their Zendesk either. A November article about the startup's launch mentions 20 washers hired in San Francisco. The fact that the website lets me order (and presumably pay) a car wash in Pennsylvania is strange. Why have a state dropdown if you only serve one state?
  • nroach 15y ago
    I just ran through the same process, including putting in a credit card number and all kinds of personal information. At the end, all I was told was "We're Closed We’re currently closed for business. Our normal hours of operation are from 9:00am to 5:00pm, 7 days a week. See our how it works section to learn more about Cherry." Presumably, this is because they're not in my time zone, but it's within operating hours here. I hope these guys are successful and wind up with a nationwide business someday, but if you run a local service and don't disclose that before taking on reams of personal data (including payment info), that's not "customer validation", it's a breach of trust.