I don't disagree with your points. Sometimes there are personality issues (we're all a little quirky), sometimes there are structural/institutional issues. The

I don't disagree with your points. Sometimes there are personality issues (we're all a little quirky), sometimes there are structural/institutional issues. The point I raise is pretty focused on the author's harsh parting words and how they are generalized enough to affect those who aren't the individual(s) in question.