We can't get customers to replace equipment. Businesses appear to be intending to run everything into the ground and expect us to just keep fixing stuff forever

We can't get customers to replace equipment. Businesses appear to be intending to run everything into the ground and expect us to just keep fixing stuff forever. We're considering an emergency billing rate, when a customer has a predictable failure we've warned them about. Meanwhile, any project that requires new hardware might as well be abandoned. Dell thinks it's bad now? It's only getting worse.