Sounds a lot like Kaizen. I liked this -- appropriately short -- book for more real-life examples and background: http://www.amazon.com/Small-Step-Change-Your-L

Sounds a lot like Kaizen. I liked this -- appropriately short -- book for more real-life examples and background: http://www.amazon.com/Small-Step-Change-Your-Life/dp/0761129235/ http://www.amazon.com/Small-Step-Change-Your-Life/dp/0761129...