3 ms·

Impacts of multiple human–robot trust violations and repairs

• giuliomagnifico 4y ago
  >An experiment was conducted where 240 participants worked with a robot co-worker to accomplish a task, which sometimes involved the robot making mistakes. The robot violated the participant’s trust and then provided a particular repair strategy. Results indicated that after three mistakes, none of the repair strategies ever fully repaired trustworthiness. Three chances dear robot.