Absolutely. "Revenue driving" is one metric. Another one is, "cost reduction", and still another on is overall zeal for the work. A good conversation can hit

Absolutely. "Revenue driving" is one metric. Another one is, "cost reduction", and still another on is overall zeal for the work. A good conversation can hit any and all these metrics. And it all adds right up too. I care about coworkers. When people are able to make it OK, it shows! Tons of small things happen, people helping one another out, feeding off one anothers overall energy, and more really matter! There needs to be laughter, fun, and the good vibes that come from a group of people who understand one another well enough to appreciate the time they spend together. A group like that will have plenty of the business conversations too. First and foremost, they will be comfortable enough around one another to have those chats with few worries. Another thing to keep an eye out on is fear, blame and shame. Much better to boil it down to choices and outcomes. Did we make a bad call? Ok, great. The outcome sacked, so how do we avoid that in the future? Easy conversation that should not worry anyone. Making failure into learning opportunities is another big one. People need to be able to try it whatever it is. And when they can share the experiences and draw own their more seasoned peers, they improve rapidly and feel good about the whole process. I could go on here, but there are just a ton of human dynamics well worth the bit of time and attention needed to insure everyone is able to participate without having fear, blame and shame front and center.