Relationships are really important for getting stuff done at work. An irrelevant water cooler conversation that clicks can make someone your future ally. Having

Relationships are really important for getting stuff done at work. An irrelevant water cooler conversation that clicks can make someone your future ally. Having a better idea of someone's interests and priorities can make it easier to persuade them when the time comes. Simply smiling at someone nicely over the coffeepot a few times can make them disposed to help you later. A three minute chat about nothing, and now you have a contact in IT/purchasing/payroll...