3 ms·
I'm an iOS dev (approaching a million downloads), and fully half of our support requests are from people who don't understand how the mute functionality on thei
by crgt 15y ago
I'm an iOS dev (approaching a million downloads), and fully half of our support requests are from people who don't understand how the mute functionality on their device works - particularly the side switch on the iPad. It's not a big deal for us since we've got a templated response at this point and it only takes a minute or two for us to send a response, but there are clearly a number of users out there that don't understand how the mute functionality is intended to work.
- iamclovin 15y agoI agree we've had that problem with our app Denso as well (a video app) - people would complain that videos play but with no sound and almost always it was because people had the device muted. We eventually shipped an update which ignored the mute setting while video playback.