Maybe I had the fortunate luck that we never had issues of finding market fit. We also had lots of investment outside of software dev. Fintech for example re

Maybe I had the fortunate luck that we never had issues of finding market fit. We also had lots of investment outside of software dev. Fintech for example requires significant investment in compliance(eg: kyc). Chatgpt doesn’t have competitors. Customers can’t go elsewhere. Twitter had the same protection when they launched, there wasn’t a short form social network so they could have full day outages. Friendster would be the opposite, when they closed signups, customers just went to MySpace. Scale goes beyond the ability to support traffic. It also means efficiently handle data/traffic. Heap is a good example, great product but they haven’t figured out to provide that level of analytics without significant costs which are passed on to the customer.