It's a poor article that defines "use computers" as meaning "could work for the IT dept". > They click 'OK' in dialogue boxes without reading the message. They

It's a poor article that defines "use computers" as meaning "could work for the IT dept". > They click 'OK' in dialogue boxes without reading the message. They choose passwords like qwerty1234. They shut-down by holding in the power button until the monitor goes black. They'll leave themselves logged in on a computer and walk out of the room. If a program is unresponsive, they'll click the same button repeatedly until it crashes altogether. I would say these are all things we can expect and the real problem is that people can't make computers usable. - no undo or dialog boxes that disappear with messages you can't later relay to IT is dumb - password manager should be included with OS/browser, only remember main password - pressing the power button should sleep/suspend. And journaling filesystems are a thing, as is autosave so won't lose much - sensible defaults for screen/password timeouts So yes, the problem is between the keyboard and chair: the programmer's.