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I’ve often wondered why banks keep needing to open new branches. We have online banking and ATMs. The one real time I needed to visit a bank branch in recent ye

I’ve often wondered why banks keep needing to open new branches. We have online banking and ATMs. The one real time I needed to visit a bank branch in recent years was to open a bank account for my son and it was an absolute CHORE the way the bank handled new account creation.

poszlem 4y ago
I upvoted your post, because that's how I feel as well, but that still reads as: "Tell me that you haven't spoken to a senior citizen without telling me..." It might be surprising to some, but old people actually also have needs and many of the modern solutions we create just do not work for them. Elderly individuals also have needs and often struggle with modern solutions designed for a younger demographic. My neighbor, who is elderly, frequently asks for help with his phone and struggles with the shift towards technology and the use of apps during the COVID-19 pandemic was especially painful time for him. He prefers to stick to traditional methods and is content with living a simple life, rather than adapting to new technological advancements. He will keep going to physical bank branches until they close the last one in our city.
- unnamed76ri 4y ago
  That’s fair. But presumably the people who become senior citizens as time marches forward will be more comfortable with tech than present day senior citizens. There would be a tipping point where less people need in person services.
  - gremlinsinc 4y ago
    There are people retiring in the next decade, who entered the workforce in 92, when the internet began to take off, or even earlier but they grokked it pretty quick because they worked in tech fields, or programming, etc. I'm 43, and am a zennial, born analog, grew up digital. Most of the people I know who aren't technical, can do way more than the people their same age could 10 or 20 years ago. New tech pops up, they are still adopters, or I am anyways. I'm slowing down a little I guess (re: TikTok), but I still 'get' it, and could use it if I chose to. My point is, I think we're just about already there. My wife's dad who never had a smartphone before, or a laptop, etc got one after her mom died in 2020, and he's using it like its always been attached at the hip.

poszlem 4y ago

I upvoted your post, because that's how I feel as well, but that still reads as: "Tell me that you haven't spoken to a senior citizen without telling me..." It might be surprising to some, but old people actually also have needs and many of the modern solutions we create just do not work for them. Elderly individuals also have needs and often struggle with modern solutions designed for a younger demographic. My neighbor, who is elderly, frequently asks for help with his phone and struggles with the shift towards technology and the use of apps during the COVID-19 pandemic was especially painful time for him. He prefers to stick to traditional methods and is content with living a simple life, rather than adapting to new technological advancements. He will keep going to physical bank branches until they close the last one in our city.

unnamed76ri 4y ago
That’s fair. But presumably the people who become senior citizens as time marches forward will be more comfortable with tech than present day senior citizens. There would be a tipping point where less people need in person services.
- gremlinsinc 4y ago
  There are people retiring in the next decade, who entered the workforce in 92, when the internet began to take off, or even earlier but they grokked it pretty quick because they worked in tech fields, or programming, etc. I'm 43, and am a zennial, born analog, grew up digital. Most of the people I know who aren't technical, can do way more than the people their same age could 10 or 20 years ago. New tech pops up, they are still adopters, or I am anyways. I'm slowing down a little I guess (re: TikTok), but I still 'get' it, and could use it if I chose to. My point is, I think we're just about already there. My wife's dad who never had a smartphone before, or a laptop, etc got one after her mom died in 2020, and he's using it like its always been attached at the hip.