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> I should update my ticket to ask unbanning my account That is a very broken process! Ask the user to change the ticket, so they can do something that they a
by irq-1 4y ago
> I should update my ticket to ask unbanning my account
That is a very broken process! Ask the user to change the ticket, so they can do something that they already know is approved? Sales department sounds like a disaster.
- dylan604 4y agodoesnt make support out any better though. if i can later just update the ticket myself with "cause the CTO says so" seems sus to say the least