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Hi. Thanks. They do, but as I usually buy from BookDepository they told me they cannot offer a refund. It's in spanish but here's the quote: "Sé que desconoce
by is_true 4y ago
Hi. Thanks.
They do, but as I usually buy from BookDepository they told me they cannot offer a refund.
It's in spanish but here's the quote:
"Sé que desconoces esta operación, pero vimos que es un comercio en el que tienes consumos frecuentes relacionados a continuación: 53215***"
MercadoLibre is a bit shady when it comes to disputes. I had a problem a while ago with another payment from a purchase I cancelled and the seller reverted the payment, and they still have the money because the operation is marked as a chargeback, which takes 45 days to settle.
- pwg 4y ago> BookDepository they told me they cannot offer a refund. A dispute through the card is not the same as a refund. Making a large number of assumptions (US Laws, standard US credit card) if the bank that provides the card finds in your favor in the dispute process, they simply take back the money from the merchant and reduce the balance in your account. As well, during the time the dispute plays out, you do not have to pay off any of the disputed balance and the bank can't charge you interest on the disputed balance. > marked as a chargeback, which takes 45 days to settle. Yes, that's the result of a dispute decided in your favor, and yes, it is sometimes slow to return -- but return it will, which is better than never returning.
- is_true 4y agoThanks. The thing is that as I usually buy from BD they closed the dispute as unfavorable (for me, at least) which I don't understand as that's all the evidence they have.