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Thinking out loud from a DR perspective, I would directly call or email my account manager. Issues like that are direct contact, you don't go through a central
by tapoxi 4y ago
Thinking out loud from a DR perspective, I would directly call or email my account manager. Issues like that are direct contact, you don't go through a central support system.
Worse case scenario, if my Workspace account is somehow locked, that would only impact the work profile on my Android phone. If I somehow lost access to his phone number, I have him on LinkedIn.
If all of those fail, I would contact the Google office he works out of.
- throwawaaarrgh 4y agoTry asking your account manager to get you into a Google Workspaces account you can't verify the challenge questions to and don't have admin access to, even though it's literally linked to the domain that you own and control in GCP. They just send you to support and support can't help you. They don't need our business apparently.