I'm not saying your experience isn't valid...but did launching this product have to deal with doing things outside your domain or dealing with technologies you

I'm not saying your experience isn't valid...but did launching this product have to deal with doing things outside your domain or dealing with technologies you are inexperienced with? I'm just hearing a lot of people making claims that make it sound generically useful, when it seems more plausible that it really shines when you are fumbling around and need help to get a handle on things.