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I guess this is news if you study at Harvard Business School, not so much if you've had a job in industry anytime in the past 30 years.

• sigzero 4y ago
  This is even a trope on sitcoms and has been forever. lol
  • lotsofpulp 4y ago
    Every teenager who has ever had a job at a convenient store/fast food/restaurant/hotel/etc knows this. Enough of the population simply likes it because it keeps prices low for them, and maybe some of them justify it themselves by having been already subjected to it.
    • ElfinTrousers 4y ago
      Not to mention that calling a 19-year-old "manager" and maybe giving them a different color uniform shirt is a good way to get that 19-year-old more engaged in the job, that doesn't involve any extra expense on the employer's part.