3 ms·
This seems...wrong? I spend tens of thousands a month on GCP. If we were somehow locked out I would immediately raise hell with my account manager. Who is spend
by tapoxi 4y ago
This seems...wrong? I spend tens of thousands a month on GCP. If we were somehow locked out I would immediately raise hell with my account manager. Who is spending that kind of money and doesn't have one?
- htrp 4y agoYou wouldn't be able to contact your account manager as your google account would be suspended and emailing from another address wouldn't elicit any response (even if you could remember your account ID/contact info). Hopefully you have an iPhone because if you're on android, your phone wouldn't even work.
- tapoxi 4y agoThinking out loud from a DR perspective, I would directly call or email my account manager. Issues like that are direct contact, you don't go through a central support system. Worse case scenario, if my Workspace account is somehow locked, that would only impact the work profile on my Android phone. If I somehow lost access to his phone number, I have him on LinkedIn. If all of those fail, I would contact the Google office he works out of.
- throwawaaarrgh 4y agoTry asking your account manager to get you into a Google Workspaces account you can't verify the challenge questions to and don't have admin access to, even though it's literally linked to the domain that you own and control in GCP. They just send you to support and support can't help you. They don't need our business apparently.