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What is abused is that a lot of customers took the 4k plan to share with family and co and it is usually reasonable because you would not share for more than 4
by greatgib 4y ago
What is abused is that a lot of customers took the 4k plan to share with family and co and it is usually reasonable because you would not share for more than 4 persons/devices being able to watch at the same time.
What is abusive is that Netflix used that possibility as a selling argument justifying the premium of the 4k plan. And it is like they are trying now to make you pay again for the same thing by pretending that they did not expect you to share and that needs a separated option.
I understand that now that they reached the ceiling of growth in term of new users they are trying to pivot to continue the growth, but I consider this as a breach of trust for customers, bracing the promise they did before.