If you add a hot key that allows the user to automatically upload the file/image etc. it would save steps and differentiate you from email. I'd probably use it

If you add a hot key that allows the user to automatically upload the file/image etc. it would save steps and differentiate you from email. I'd probably use it, and may even pay for it depending on the price. EDIT: Just because I am price sensitive doesn't mean others are (don't price it low on my comment). You also may have some lockin with this since you will have their files so keep that in mind when pricing.