just screenshots from the server backend showing that the customer has actually used the product he has purchased as well as written confirmation that we never

just screenshots from the server backend showing that the customer has actually used the product he has purchased as well as written confirmation that we never received a request for a refund > saying the opposite of the complaint, and still lost. yeah. even if its obvious that the customer made a fraudulent chargeback, you may loose. my only point was that not all chargebacks are lost, it is possible to win a good percentage. i wish Stripe had an option to auto-block all customers who requested a chargeback from ever purchasing again...