Similar issue with billing post the Salesforce acquisition. We’re on a Enterprise Heroku plan but the billing could only be handled within a Salesforce account

Similar issue with billing post the Salesforce acquisition. We’re on a Enterprise Heroku plan but the billing could only be handled within a Salesforce account (which we don’t have). Autopay disconnected and our app went offline for 3 hours until we could confirm payment over the phone. Billing went from self serve to having to call in to provide a credit card over the phone.