I feel it would benefit users immensely if developers had to sit down and watch users performing tasks in their apps that they find infuriating. It's not like

I feel it would benefit users immensely if developers had to sit down and watch users performing tasks in their apps that they find infuriating. It's not like we don't have the technical ability in modern phones / tables for users to be able to submit bugs and complaints within the app. But that would mean making users somewhat more important than the data they provide which can be sold. Users are a cost to be minimized, and UX in present day software makes that abundantly clear.