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Yeah ideally hold onto a backup for say a year, if the owner hasn't come and downloaded it after a year can then assume that they don't want it.
by robryan 4y ago
Yeah ideally hold onto a backup for say a year, if the owner hasn't come and downloaded it after a year can then assume that they don't want it.
- johannes1234321 4y agoIt's not that easy. Those databases might contain personal information which is protected under different privacy laws like GDPR, HIPAA and others and Heroku/Salesforce can not simply store that for longer than agreed upon and Heroku cancelling the account enables the retention period as the customer agreed upon as part of the T&C.
- tuukkah 4y agoThe account was not cancelled.
- jbverschoor 4y agoI wonder if you guys delete email addresses from people who ask to unsubscribe , or when I tell t you to delete my information, according to gdpr Probably not, because it’s ” difficult “
- johannes1234321 4y agoMany avoid it, but once they have to deal with a (ex-)customer's lawyer they learn what is even more difficult.