Dr. Venkataswamy wanted to emulate the service efficiency of McDonald's fast food and sought to adapt it to the eye care system to cope with increasing the numb

Dr. Venkataswamy wanted to emulate the service efficiency of McDonald's fast food and sought to adapt it to the eye care system to cope with increasing the numbers of patients treated. From: https://en.wikipedia.org/wiki/Aravind_Eye_Hospitals https://en.wikipedia.org/wiki/Aravind_Eye_Hospitals