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The workflow when you schedule a warranty repair causes people to think they are being charged when they are not. It is bad UX for sure, but Tesla does not (as
by jackmott42 4y ago
The workflow when you schedule a warranty repair causes people to think they are being charged when they are not. It is bad UX for sure, but Tesla does not (as a habit) charge for warranty repairs. It will seem like it on the app, before you actually go pick up your car. Your case may have been one of these, or perhaps it was some issue that is borderline warrantyable, and all car makers will try to wiggle out of warranty claims if possible.
- deely3 4y agoSorry, what is your point? "It seems like you billed, but in reality youre not billed" while "all car makers allways try to bill you"?
- infecto 4y agoThe point is the parent's story is unclear if Tesla was attempting to not cover warranty work or if it was the confusing billing workflow that Tesla uses. Hope that clears the confusion for you.