> At work we use m365 and everything is atrocious compared to Google. In my experience the admin side is the opposite. I only have a legacy Google Apps accoun

> At work we use m365 and everything is atrocious compared to Google. In my experience the admin side is the opposite. I only have a legacy Google Apps account to judge, so maybe the paid stuff is better, but MS365 has some pretty good tools when it comes to email. However, both of them have absolutely brain dead policies sometimes. Ex: Google bounces mail sent to accounts locked for suspicious login attempts and MS forces you to give admin privileges to normal users that have to deal with messages that are incorrectly flagged as high confidence phishing. MS is a double edged sword though. You get access to a lot of tooling on the admin side, but they very obviously don't care about small business users. The Business Basic accounts are more like paid beta testers than anything. You can see it if you look at the release lifecycle for a lot of the products. Ex: Business Basic accounts get app updates before Enterprise accounts. I currently use MS for everything, but the bloat is starting to get to me. They can't stop adding features and everything there is starting to feel unpolished. They can't even keep their own docs / support up to date and sometimes support will send you links to stale information. The support is 100% useless from both Google and MS, so I almost never use them and prefer MS because I get more tools to solve my own problems. The "confidently wrong" part of ChatGPT feels like a Microsoft product. Lol. They could literally replace their support with that "AI" and I bet people wouldn't notice the difference. That's not because ChatGPT is good. It's because MS support is so bad. "My name is ChatGPT. I understand your problem and I'm going to help you fix it." >>> Proceeds to demonstrate a complete lack of understanding and doesn't fix the problem.