Coming from someone in healthcare IT, I was really pleased with how well the sleep lab hardware and software worked (Philips Sleepware/Alice/etc) and stuck with

Coming from someone in healthcare IT, I was really pleased with how well the sleep lab hardware and software worked (Philips Sleepware/Alice/etc) and stuck with Respironics just because of the good quality of it all. Man, did I get burned with my Dreamstation 1 and my Dreamstation Go. I refused my DS1 replacement* because I already de-foamed my current machine, and now my humidifier's died (which they don't replace anyways) so I ended up buying a Fisher&Paykel external humidifier just to have something more reliable. * (I would have been happy had they given me a Dreamstation 2 like they did SO MANY of the recalled machines, but instead I was proffered a refurbished DS1 which was frustrating - what was the rhyme and reason of who got new DS2s and old DS1s? I had full prioritization data available and was considered a high-priority replacement user.) The great gag with the Dreamstation Go recall is they still haven't even come up with a valid fix, as far as I was told -- and I'm a day 1 recallee.