Third this. One of the companies I develop for hired a technical writer to translate large pieces of our code into user-friendly manuals. She isn't a coder but

Third this. One of the companies I develop for hired a technical writer to translate large pieces of our code into user-friendly manuals. She isn't a coder but she's a good writer and has a knack for finding problems and asking questions from the user's perspective. Most importantly, she's intellectually curious. She sort of fell into the position by being a regular employee who raised a lot of good questions about the old software as it existed. She's paid well by the client, picks her own hours and problems, has a hand in suggesting new features, sends me lists of questions and I answer as I do... in extreme detail and with tons of edge cases. She then just keeps testing things out and distills my technical babble down to the manuals that are used to train the managers.