4 ms·

Thank you for your feedback. With the new version (3.7) that is also now sold as the updated kit we have addressed most of these issues. - we now supply stain

Thank you for your feedback. With the new version (3.7) that is also now sold as the updated kit we have addressed most of these issues. - we now supply stainless steel torx screws including screw driver - we have now the SGP41 AirGradient module in our shop that has no pull up resistors and works very stable - we redesigned the i2c circuit which now runs completely on 3.3v - so far we never charged a DIYer for our dashboard but might do so at a reasonable price in future if our server costs rise. We continue fixing issues (software and hardware) that come up in our forum and are dedicated to ensure we deliver a high quality kit.

runjake 4y ago
I just got my DIY Pro Kit a couple days ago and put it together and got it online today. Some issues: - It’s easy overall but the instructions are pretty not good. - The OLED displays text upside down. As far as I can tell, it is mounted the only correct way it can be mounted in the case. - The unit is connected to Wi-Fi and is pingable, but it’s only communicated to the dashboard once. It’s displaying data on the OLED. I don’t have any firewall rules for it. Definitely more troubleshooting required on my end. I’m using a 1A power supply for it. Does it need more?
- ahaucnx 4y ago
  Please give feedback on the instructions so that we can improve them. You can also message us through the support form. If the text is upside down, you flashed from the wrong build instructions. For the PRO Kit (OLED bottom right) use [1] for PRO Presoldered (OLED top left) use [2] The reason we had the display on two different location can be found here [3]. From now onwards we will only have display windows on the bottom right. Please use at least 2.4A power supply. The WiFi issues could be due to that. [1] https://www.airgradient.com/open-airgradient/instructions/diy-pro/#software https://www.airgradient.com/open-airgradient/instructions/di... [2] https://www.airgradient.com/open-airgradient/instructions/diy-pro-presoldered/#software https://www.airgradient.com/open-airgradient/instructions/di... [3] https://www.airgradient.com/open-airgradient/blog/diy-pro-kit-journey/ https://www.airgradient.com/open-airgradient/blog/diy-pro-ki...
  - runjake 4y ago
    Am I confused? I have the pre-soldered kit, but the OLED display is on the bottom-right, not the upper-left. https://imgur.com/a/CkPv7FD https://imgur.com/a/CkPv7FD I will try to track down a 2.4A power supply, thanks.
    - ahaucnx 4y ago
      You might have already gotten the new kit. Can you please contact us at https://www.airgradient.com/support/ https://www.airgradient.com/support/ and let us know your order number. It should be easy to fix.
      - runjake 4y ago
        I was able to flash the non-presoldered image on my new Pre-soldered unit and it works great now and displays properly. I did not have a 2.4A USB power supply handy, so I'm still using an old 1A iPhone USB charger and it works fine with the AG across the house from my WAP.
  - fragmede 4y ago
    > Please use at least 2.4A power supply. Oof. IMO unless the board only needs 500mA at 5V, you'll save yourself a ton of money in customer service calls by providing your own power supply and "requiring" customers to use yours.
- runjake 4y ago
  A few updates for someone who happens upon this thread: - Be sure to flash via the ESP board's USB-C. Do not use the board USB-C as this is for power only. The docs are actually pretty clear here, but it's worth mentioning. - It doesn't matter if you have a Pro DIY or Pro DIY Pre-Soldered, flash the image corresponding to the actual position of the OLED. Lower right OLED: https://www.airgradient.com/open-airgradient/instructions/diy-pro/#software https://www.airgradient.com/open-airgradient/instructions/di... Upper left OLED: https://www.airgradient.com/open-airgradient/instructions/diy-pro-presoldered/#software https://www.airgradient.com/open-airgradient/instructions/di... - Your serial number is just the hexadecimal after the "AG-" or "AirGradient-" designation of your unit (eg. "206d86"). Mine was "AG-" which doesn't match what the docs say. Use this 6 or however many hexadecimal serial number to add the unit to the Dashboard. It seems to fail after the first update if you include the "AG-".
dustinsterk 4y ago
Great to see, do you offer any discount codes/promo coupons for folks wanted to build multiple devices for their home/office?

runjake 4y ago

I just got my DIY Pro Kit a couple days ago and put it together and got it online today. Some issues: - It’s easy overall but the instructions are pretty not good. - The OLED displays text upside down. As far as I can tell, it is mounted the only correct way it can be mounted in the case. - The unit is connected to Wi-Fi and is pingable, but it’s only communicated to the dashboard once. It’s displaying data on the OLED. I don’t have any firewall rules for it. Definitely more troubleshooting required on my end. I’m using a 1A power supply for it. Does it need more?

ahaucnx 4y ago
Please give feedback on the instructions so that we can improve them. You can also message us through the support form. If the text is upside down, you flashed from the wrong build instructions. For the PRO Kit (OLED bottom right) use [1] for PRO Presoldered (OLED top left) use [2] The reason we had the display on two different location can be found here [3]. From now onwards we will only have display windows on the bottom right. Please use at least 2.4A power supply. The WiFi issues could be due to that. [1] https://www.airgradient.com/open-airgradient/instructions/diy-pro/#software https://www.airgradient.com/open-airgradient/instructions/di... [2] https://www.airgradient.com/open-airgradient/instructions/diy-pro-presoldered/#software https://www.airgradient.com/open-airgradient/instructions/di... [3] https://www.airgradient.com/open-airgradient/blog/diy-pro-kit-journey/ https://www.airgradient.com/open-airgradient/blog/diy-pro-ki...
- runjake 4y ago
  Am I confused? I have the pre-soldered kit, but the OLED display is on the bottom-right, not the upper-left. https://imgur.com/a/CkPv7FD https://imgur.com/a/CkPv7FD I will try to track down a 2.4A power supply, thanks.
  - ahaucnx 4y ago
    You might have already gotten the new kit. Can you please contact us at https://www.airgradient.com/support/ https://www.airgradient.com/support/ and let us know your order number. It should be easy to fix.
    - runjake 4y ago
      I was able to flash the non-presoldered image on my new Pre-soldered unit and it works great now and displays properly. I did not have a 2.4A USB power supply handy, so I'm still using an old 1A iPhone USB charger and it works fine with the AG across the house from my WAP.
- fragmede 4y ago
  > Please use at least 2.4A power supply. Oof. IMO unless the board only needs 500mA at 5V, you'll save yourself a ton of money in customer service calls by providing your own power supply and "requiring" customers to use yours.
runjake 4y ago
A few updates for someone who happens upon this thread: - Be sure to flash via the ESP board's USB-C. Do not use the board USB-C as this is for power only. The docs are actually pretty clear here, but it's worth mentioning. - It doesn't matter if you have a Pro DIY or Pro DIY Pre-Soldered, flash the image corresponding to the actual position of the OLED. Lower right OLED: https://www.airgradient.com/open-airgradient/instructions/diy-pro/#software https://www.airgradient.com/open-airgradient/instructions/di... Upper left OLED: https://www.airgradient.com/open-airgradient/instructions/diy-pro-presoldered/#software https://www.airgradient.com/open-airgradient/instructions/di... - Your serial number is just the hexadecimal after the "AG-" or "AirGradient-" designation of your unit (eg. "206d86"). Mine was "AG-" which doesn't match what the docs say. Use this 6 or however many hexadecimal serial number to add the unit to the Dashboard. It seems to fail after the first update if you include the "AG-".

dustinsterk 4y ago

Great to see, do you offer any discount codes/promo coupons for folks wanted to build multiple devices for their home/office?