3 ms·
> It's scope that increases headcount, not users. This is 100% true. Where scope creeps in is someone realizes that adding feature X will increase usage by eno
by dehrmann 4y ago
> It's scope that increases headcount, not users.
This is 100% true. Where scope creeps in is someone realizes that adding feature X will increase usage by enough that it's ROI-positive, even with a team of 10 supporting it.