I will address only one of your complaints: >General worker apathy is endemic ... the gym is filthy, the cleaner just drags the mop around looking busy but acc

I will address only one of your complaints: >General worker apathy is endemic ... the gym is filthy, the cleaner just drags the mop around looking busy but accomplishing nothing. But in many instances they keep asking for more tips. < I have held many jobs in my life. I learned to clean the kitchen and cook as a child and later to sweep, mop, rake, etc. once I was big enough to do so effectively. I learned to take orders and to work with others on a task. Every time I see "the cleaner just drag[s] the mop around looking busy but accomplishing nothing" I offer to show them how to mop. They always allow me to do so! [I can hear the Tom Sawyer jokes now!] The root problem is that they don't know how to mop! I explain that I once did lots of sweeping, mopping(grocery stores et al), cleaning and that there is a method to all of it. I take them through the procedure: - wetting/drying the mop, - when to change the water/soap, - drying(squeeze) the mop, - patterns to use in mopping, etc. In all of that I emphasize safety for themselves and warn of accidents I've seen/caused while mopping. Employees really don't know this. I know it only b/c I was explicitly taught (in pieces over my earlier life) or experienced it. The root problem is that some facilities have no one who knows how to do basic tasks such as cleaning. It is assumed that such knowledge is acquired by magical cognitive osmosis in the past. Often an employee is shown a mess, a mop bucket (complete with dirty water from the last use) and told to "clean it up!". It helps to be humble: I'm not the boss, I'm not ordering them to follow a procedure and I'm not correcting them. I show and tell them what I once did and how I was taught and that I was once "in their shoes" and did the same task. I am no better a person than they are and it is always a worthwhile and good thing to work safely, to do a good job and that their work is valued. FWIW mopping accidents are wildly varied from slippages and falls to mixing the wrong mopping ingredients [entire store cleared out due to HCL acid gas - don't mix cleaning fluids]: https://duckduckgo.com/?q=mixing+wrong+cleaning+fluids&t=operav&ia=web https://duckduckgo.com/?q=mixing+wrong+cleaning+fluids&t=ope...