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Stats from the e-commerce vendor in Germany show that Apple's laptops have a fraction of the "in warranty" repair rate, roughly 1 in 200, with many laptops at 1
by Terretta 4y ago
Stats from the e-commerce vendor in Germany show that Apple's laptops have a fraction of the "in warranty" repair rate, roughly 1 in 200, with many laptops at 1 in 20 or worse.
It's pretty clear that Apple's decisions about manufacturing approaches are not to make iFixit's job harder or easier, but to avoid needing iFixit at all for most users.
- ChuckNorris89 4y agoBecause a lot of Apple users go directly to Apple for warranty claims/repairs, not back to the retailer. That's apples to oranges comparison.
- artificialLimbs 4y agoI would imagine if Apple machines are all fixed at Apple, but $other machines are not necessarily fixed at $other, then $other’s rates should be even lower.
- ChuckNorris89 4y agoThat makes no sense. The retailer can't tracks service returns made to Apple or $other.