> It's scope that increases headcount, not users. This is obviously untrue if you want to offer and kind of support at all. I also strongly doubt it's true yo

> It's scope that increases headcount, not users. This is obviously untrue if you want to offer and kind of support at all. I also strongly doubt it's true you can scale up your application arbitrarily without needing more people, though I'll readily believe that it's a limited increase compared to what will happen if you have 20 product managers and designers trying to find ways to justify their salaries.