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In Jan 2021, I filled out a survey (got $10 WF GC) asking me about my preferences. If a fee were charged, would I use the service less and where would I go? Wou
by smugma 4y ago
In Jan 2021, I filled out a survey (got $10 WF GC) asking me about my preferences. If a fee were charged, would I use the service less and where would I go? Would I prefer a higher fee but one hour delivery, free delivery for off peak hours, would I tip less, shop in store, would I rather have no fee but not get the same discounts as in store, etc.
It was very thorough and it looks like over the subsequent two years they implemented changes related to their line of questioning. Amazon already charges $9.99 for Whole Foods and $14.99 if you want delivery in an hour.