I’m attempting to make the point that the POS vendors aren’t just showing these high numbers, but the owner or someone close to them is making the options appea

I’m attempting to make the point that the POS vendors aren’t just showing these high numbers, but the owner or someone close to them is making the options appear. (i.e., it’s not really “built in” as to be permanent) That barista or waiter could even tell the owner that they’re not comfortable asking for 40%, or that they are getting more $0 tips since the option appeared, or that customers complained it’s a bit rich.