No, yes, no. (1) and (3) are different. In (3) you have access to the people, documentation, things are versioned and bugs are fixed and there's forums of peop

No, yes, no. (1) and (3) are different. In (3) you have access to the people, documentation, things are versioned and bugs are fixed and there's forums of people using identical software. In (1) the people are still there, you can open tickets against them, go and talk to them, etc (2) is correct and that's not a good thing. It's snowflake code where you can't do the other things. The point is you're producing this worst case scenario that good companies try to avoid at great cost, instantly.