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I find it alarming that there are digital payment terminals with tipping options. It might seem obligatory and you might think why not, but this is actually a h
by emsign 4y ago
I find it alarming that there are digital payment terminals with tipping options. It might seem obligatory and you might think why not, but this is actually a huge deal. Because it's the business that has full control over tipping now. They control the apps and terminals.
Sure you can use a digital payment method that let's the customer choose an arbitary amount as a tip, but you can also chose not to, the customer can't as he's not the one who's running your business. We as consumers are at the whim of the industry here. Cash meant that the customer had the full control of the amount he would like to tip.