I agree, I've done the whole UX/product dev long enough. But I also find most software people significantly discredit the ability of the average user. The defau

I agree, I've done the whole UX/product dev long enough. But I also find most software people significantly discredit the ability of the average user. The default is lazy and surprisingly dumb, but if you also dig into why they say dumb stuff it's because they default to zero effort. In reality they are actually highly capable of learning, they just don't bother trying. Or have little incentive or time/afforded mental capacity to do so. The classic example is how everyone whines about redesigns and changes (even on HN). But if you just ignore them within a year the new UI is getting 2x the pageviews/time on site. That sort of thing. Just because they say dumb stuff and sound lazy doesn't mean they are not capable to adapt. I see the same thing with specialized people using [future chatgpt interface]. Even the sales/management/niche business users we despise but have to deal with are IRL highly specialized, educated people. They can learn when their jobs depends on it. Even if they aren't capable enough to be software devs. Their jobs/education/life experience has not depended on communicating well with software people. But they can learn and adapt to the tricks/quirks/specialization of communicating prompts to AI if needed.