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As oppose to zero support now though. They only really need a queue. People would accept it if support got to their ticket in like a month from when they put it
by Sparyjerry 4y ago
As oppose to zero support now though. They only really need a queue. People would accept it if support got to their ticket in like a month from when they put it in. Hell they could even charge for customer support like $50 per hour or whatever and people would gladly pay it.
- newsclues 4y agoHow many languages does FB support in how many different legal jurisdictions? If you hire the cheapest WFH customer support in the world, and provide a minimal service that was slow as heck, you couldn’t even setup a global program legally and in most languages for users for $10 million a year even if you charged for support tickets. The legal and localization costs will be massive.