My folks also bought a Mac from an Apple Store with an active credit card. When the laptop was stolen and recovered by the police, it had some kind of boot lock

My folks also bought a Mac from an Apple Store with an active credit card. When the laptop was stolen and recovered by the police, it had some kind of boot lock on it. They refused acknowledgement of the credit card because they say it could’ve been stolen and they refused state ID as it could’ve been stolen or forged. They refused acknowledgement of documentation from the police. They said it was my folks fault for putting the boot lock on as it warns you, but my folks weren’t the ones who did that. I didn’t even know that boot lock existed until then. This experience was in the same original Apple store my folks purchased the computer, which is why I presumed state ID and original credit card would’ve been adequate. Unfortunately my folks had made themselves indistinguishable from foreign intelligence. The amusing thing is that if they're so worried about forged government ID's and stolen credit cards, then how on earth can they trust a receipt? Unlike a government ID, your face isn't on it.