The guy said thar the service doesn't need to exist. I just don't get what that mean. I don't think "it is hard to config follow the sun model" is enough reason

The guy said thar the service doesn't need to exist. I just don't get what that mean. I don't think "it is hard to config follow the sun model" is enough reason to claim that the service serves no purpose. Their examples of follow the sun model seems pretty straight forward to me. https://support.pagerduty.com/docs/schedule-examples#:~:text=The%20%22follow%2Dthe%2Dsun,of%20the%20day%20and%20week https://support.pagerduty.com/docs/schedule-examples#:~:text....