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These are the same brain geniuses who parrot the old "Henry Ford said if asked, my customers would demand faster horses" Really? Aside from the fact the quote
by passwordoops 4y ago
These are the same brain geniuses who parrot the old "Henry Ford said if asked, my customers would demand faster horses"
Really? Aside from the fact the quote cannot be attributed to him, was this before or after he was forced out as CEO when bringing Ford to the brink of bankruptcy for, among other things, declining sales caused by not listening to clients? In the middle of the roaring 20s - you know that period of time when everyone was buying things like new cars? And companies like Chrysler boomed by provided features that clients wanted? Because they asked and listened. That Henry Ford?
- jjeaff 4y agoI have found that statement to be very true. But not in the sense that you shouldn't listen to customers. Just that you can't necessarily rely on customers to figure out the next big thing. Once you put that thing in front of them though, you have to incrementally improve based on customer feedback.